In an era of Netflix and chill from the comfort of our homes, an urge arises for entertainment that’s not available from our couches every now and then. It’s at such moments that we discovered the invaluable SeatGeek, a mobile app and website offering a search engine scouring dozens of ticket sites, presenting all useful results in one place. Basically, SeatGeek is an online ticket marketplace and aggregator for theater shows, sports events, concerts, and more, with the tagline summing up their motto – “Life’s an event. We have the tickets.” So, the question we’re going to answer today is: Is SeatGeek legit? Yes, it is. In fact, it’s both a primary and secondary market source for tickets. So, we could buy tickets directly from the event pages as well as from individuals who were selling tickets they no longer needed!
What are the other factors that make SeatGeek a legitimately good marketplace? Read our comprehensive and detailed review and guide.
How Does SeatGeek Work?
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There’s no bigger and better thrill than finding the perfect event we want to attend and snagging the tickets before they sell out. That’s where 2009-founded SeatGeek comes in, whose headquarters are in NYC and is now the largest ticket resale platform in the United States. With SeatGeek, it was easy for us to find and buy tickets to the hottest events in town. All we needed to do was simply search for the event we were interested in and use the handy filters to narrow down our options.
For instance, we entered our location (New York City) and entered ‘Hozier’ in the search box. The results showed when the Grammy-nominated singer would be performing in the city next, along with the time and the price of the ticket. So, we could actually compare the prices of multiple tickets from different sellers (and resellers). After we found our perfect tickets, we were taken to the checkout page, where we entered our shipping and contact information. After that, all we had to do was sit back and relax; we received two emails, one when our order was confirmed and another one when they delivered our tickets!
How do I buy and sell tickets on SeatGeek?
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What’s the process for buying and selling tickets on the website? Let’s find out.
Selling tickets
Are you trying to sell tickets on SeatGeek? To list your ticket on the website or the app, you need to make an account and enter all event details, including the venue, date, seating details, as well as how many tickets you’re selling. One good thing is that sellers have the freedom to set any ticket price they desire, which is what you’ll do next. In fact, it even offers market insights and suggestions to help you set a competitive but reasonable price.
Next, SeatGeek reviews the legitimacy and accuracy of the listing, after which your ticket will be listed and will become available to those who want to buy it. You need to wait for a buyer to accept the offer, after which SeatGeek facilitates the transaction by giving you the delivery method and details of the buyer. Sometimes, you might have to transfer the tickets electronically. After the ticket is sold, the website processes the payment and transfers the money into your account.
Buying tickets
After we headed to the website (or the mobile app), we typed the name of the event (concert/game) we wanted to attend in the search box at the top. In our case, we looked for tickets to Taylor Swift’s The Eras Tour concert in Miami, Florida, in October 2024. A list of three dates and events came up, along with the ticket prices.
Once we selected a specific date, we could view the tickets that we wanted to buy, which we could sort by quantity, prices, best seats, and even VIP ones. On the right side of the page, we could view the map of the stadium as well as the tickets and areas available. When we’d click on a specific ticket, it would even zoom in on where the seat was in the house. However, the most useful filter was the ‘Deal Score,’ which rated the ticket’s value based on factors like historical sales data, location, and price. Overall, it was very useful in helping us make an informed decision about the best ticket we could buy.
Next, we proceeded to purchase the ticket via the SeatGeek platform by entering our payment and delivery information. Currently, SeatGeek currently does not accept payment from PayPal, but does take credit and debit cards, as well as SeatGeek promo codes. After we paid, we received our tickets via the e-mail we’d entered in our delivery information.
Are you gearing up to go to an exciting concert or festival? Check out the best shoes for festivals and the best fanny packs for a music festival.
SeatGeek Affiliate Program
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Are you an influencer with a massive following on YouTube, Instagram, TikTok, and/or other major platforms? Then you’re in luck, as you could leverage SeatGeek’s affiliate program and make money – and lots of it. Basically, the website uses this program to pay companies and people that promote their products. So, if and when you make a sale for SeatGeek through any of your social media accounts or websites, then they’ll send a commission to you for the sale of that specific product.
What’s more, you could pass on the benefit to your followers by rewarding them with, let’s say, 20 USD off when they use your personalized code for purchasing tickets. For every such referred sale, the affiliate program pays 4%. Hence, for an average order value of 250 USD, you’ll earn as much as 10 USD for every successful referral when a person uses your promo code after their event. Thus, you could also increase your earnings by leveling up.
Pros and Cons of SeatGeek
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Like all other legitimate ticket-selling websites, SeatGeek has its own set of pros and cons. Based on our experience. we’ve listed them in detail below.
Pros
Cons
- It makes the entire process of purchasing and reselling tickets, both electronic and physical ones, simple.
- It’s flexible and allows the reselling of tickets and even the transfer of tickets from one person to another.
- SeatGeek offers a money-back guarantee for events that are canceled and not rescheduled.
- All the final prices of the tickets are already laid out upfront.
- Tickets could get expensive as they’re sold at the seller’s pricing discretion. However, this could be disadvantageous for most ticket-selling websites.
- You can’t search by venue. For instance, if you want the Events in Etihad Arena to Look Forward to, then you won’t be able to search via venue.
Safety and Security
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No matter how well-regarded and legitimate a product is, we never overlook security issues. So, how does SeatGeek handle user account and data security and is it reliable?
For one, the website has a rather comprehensive privacy policy that outlines exactly why and how it collects data and stores information about your name, purchase history, billing address, etc. Additionally, it collects data about your location, device, browsing habits, and the like. Moreover, you should note that SeatGeek employs third-party analytics tools, cookies, and web beacons to learn more about users. While this isn’t ideal, with most online apps and platforms collecting huge amounts of user data, SeatGeek is hardly an exception. Also, please note that privacy rights vary depending on where one is based.
In terms of user account security, one can enhance their safety by enabling two-factor authentication and setting a strong password under the “Login and Security” section of “My Account.”
SeatGeek Reviews: What Do Users Say?
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The fact that SeatGeek is open about how it handles any issues that arise is definitely a good sign. Overall, SeatGeek is definitely a legit website, with factors such as reasonable fees, transparent pricing, reliability, and ease of use listed as the best bits about it. In fact, most users have good things to say about the experience, whether they used the website or the app. Some users might call the website a bit complicated to use, but it’s nothing that a few YouTube tutorials or a few trial-and-error tries won’t solve.
Check out this detailed review by Nobsim Reviews.
How long does SeatGeek take to send tickets?
While most of the time, the tickets are delivered to one’s account instantly; sometimes there could be a period of time between the time of the order getting confirmed and one receiving the tickets.
Can I resell tickets I bought from SeatGeek?
Yes, one can resell tickets bought on SeatGeek by heading to the “Tickets” tab and clicking on “Sell Tickets.” However, one can only sell tickets that have been uploaded to one’s SeatGeek account.
Can I switch my seats on SeatGeek?
Yes, some SeatGeek tickets that have a “Return” button next to the “Sell” or “Send” buttons in the “My Tickets” section are eligible for SeatGeek Swaps.
Some images on this article are copyrighted by SeatGeek.
