As frequent travelers, our team members have several go-to travel booking websites and apps that we always rely on. One of them is Trip.com, a one-stop online travel agency that offers every travel-related service you can imagine. With over 400 million users worldwide, it’s one of the leading companies in its industry. We’ve been using Trip.com for a long time, and if you’re considering using it, we highly recommend giving it a try. The reviews of Trip.com are mostly positive, and so far, we haven’t found any major red flags about it. We love its services, affordable prices, and superb customer service. It has honestly made traveling a lot easier for us. Need more convincing? Take a look at what our team has to say about Trip.com!
All-in-one service
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Let’s start with a review of its services. Since Trip.com is one of the biggest and most popular online travel agencies ever, it’s not surprising to know that it offers tons of services. It’s basically a one-stop shop for all things travel. Aside from booking flights and hotels, it also offers users tons of travel-related services. We’re talking about car rentals, airport transfers, tours, and even attraction tickets.
Traveling can be complicated, and the last thing we want is to give ourselves even more headaches. This is one of the biggest reasons why we love to use Trip.com. It makes it effortless to plan our trip in one place instead of using several apps or websites. Though this may mean we have to pay a little bit more compared to booking from the hotel’s or airline’s official websites, we don’t mind spending a bit more for that convenience.
Cheap flights and hotels
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Another reason why our team of travelers loves using Trip.com is because of its competitive prices on flights and hotels. In fact, many of us have found the best deals on Trip.com. One of the biggest reasons why its services are affordable is because of its big booking volume, which gives it bargaining power with airlines and hotels. Just take a look at one of the reviews of Trip.com from Trustindex!
Of course, you can’t always ask Trip.com to give you cheap prices on everything. But based on our experience, we can confidently tell you a few tips so you can save some money. For one, you can try flying into or out of smaller airports. In addition to that, you should be flexible with your travel dates. We once tried booking a flight to Franconia, one of the best places to see fall foliage in New Hampshire, last October. But since it was a last-minute decision, the price was crazy high. So, be flexible and plan in advance! Also, don’t forget to check Trip.com’s special deal page!
Trip Coins FTW
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In addition to cheap flights and low hotel rates, we also love how Trip.com spoils us with rewards and special deals. For instance, we would always earn points for every booking we make. These are called Trip Coins. Whether you book a flight or hotel or rent a car, you’ll earn Trip Coins. Better yet, we also love to leave reviews and share photos of our journey. By participating in Trip.com activities like that, you can earn Trip Coins, too.
For those wondering, 100 Trip Coins are equal to 1 USD. You can then redeem your Trip Coins for discounts on your future bookings. Better yet, you can also use them to buy exclusive deals and promotions. But since we’re a cheapskate, we love to collect as many Trip Coins as we can instead of using them every few months.
The top choice for traveling to China
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Back in 2017, CTrip, one of China’s biggest travel companies, acquired Trip.com. Since then, Trip.com has had a strong presence in China and offers a wide selection of travel-related services for the country. Some of our team members have been to China before, and Trip.com made things easier for them. It offered our team more accommodation options compared to its competitors like Booking and Expedia. No, we don’t speak Chinese. However, if you do or you’re Chinese, you can also benefit from the customer service team, who are often Chinese.
“Our trip last year to China was a blast. We were impressed by the selection of hotels that Trip.com offered. Thanks to Trip.com, we could find some great deals on tours as well.”
WOW Travel
Fantastic customer service
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Is Trip.com legit? Well, with over 400 million users worldwide and an amazing reputation, it sure is a legitimate company. Not to mention, its customer service is impeccable. This is another reason why we always consider using Trip.com, no matter where our destination is. The travel booking website has a dedicated customer service team that’s available 24/7 to help us with any questions or problems. Better yet, they even respond to negative comments and always try to give the best solutions to the customers. Take a look at a review on Trip.com from Trustpilot below!
Furthermore, Trip.com has a variety of ways for travelers to contact customer service. They include phone, email, and live chat. Personally, we prefer using the live chat feature as it’s easier and just more convenient for us. That’s because most of the customer service team members are in China, so it can be a bit difficult to communicate, considering the cultural differences.
Easy-to-use mobile app
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We’re all about convenience, so it only makes sense for us to use Trip.com‘s mobile app. Yes, Trip.com has an app for both iOS and Android devices. All of our purchases were made using the app, and we never had any problem using it. In fact, we think the app is very user-friendly and easy to understand. It can do everything the website can, from searching and booking services to managing your bookings and contacting customer service.
Best of all, Trip.com offers special rewards for its app users. You can get exclusive deals and promotions, allowing you to save even more. However, what we love the most about using the app is the fact that we can get push notifications about important information like flight delays and hotel cancellations.
What is Trip.com used for?
Trip.com is a leading global travel agency that provides a wide range of travel services, including flights, hotels, trains, car rentals, airport transfers, tours, and attraction tickets.
Is Trip.com an official website?
Yes, it is. Aside from having an official website, it also has an official application for iOS and Android devices.
Is Trip.com a free app?
Yes, the Trip.com app can be downloaded on your device for free.
Some images on this article are copyrighted by Trip.com.
