Have you ever wanted to go to a sold-out concert or a great sporting event but were put off by the booking process? Don’t be shy; we were once like that, too. Luckily, now, as seasoned eventgoers, we can book tickets for our favorite events confidently and hassle-free with the help of none other than TicketMasterUK. One of the biggest ticket sales companies, we find it to be one of the most convenient platforms for booking tickets to various events. If you’ve never tried using it before and want to give it a try, you’re at the right place. Below, we’ll let you know how we usually book our events through the platform, along with the ins and outs!
Choose an event
Our journey always begins with selecting the event that we want to attend. As you may know, TicketMasterUK offers tickets for various events. From concerts to sports games, you name it. If you don’t have a specific event in mind, you can browse through their homepage to see what events are available. Or, you can utilize the search bar to find more specific events.
Aside from the official website, you can also look for events and purchase your ticket from the mobile app, which is available on the Google Play Store and App Store. Personally, we prefer using our laptop to access the official website as it allows us to pick our seatings more easily. But if you’re always on the go and prefer convenience, you’ll love the mobile app.
Create an account
This isn’t mandatory, but we have to admit that creating a TicketMaster UK account does offer numerous advantages. Some of the benefits that we’ve experienced ourselves are:
- Convenience: By creating an account, the system will automatically save our billing and delivery information for future purchases, saving us time and effort during checkout. Purchasing tickets is also faster as our preferred payment method is already saved by the system.
- Exclusive offers: When you’re lucky, you can also enjoy exclusive deals and discounts on select events.
- Personalized recommendations: Though not a huge deal for some, this is a highly convenient feature for us. We’re able to receive personalized event suggestions based on our interests and past purchase history.
- Real-time event updates: Another huge benefit that we love is that we can stay informed about event changes and receive important information through notifications from the mobile app. We can even set up personalized alerts to be notified about updates and sales.
Select tickets and checkout
Once we’ve chosen our event, we’d be presented with the available seating options along with the corresponding prices. Ticketmaster UK offers various seating categories. Depending on the events, they usually include general admission, reserved seating, and VIP packages. Selecting your desired tickets is a highly crucial step, so take your time and choose wisely!
After selecting our seats, we would then proceed to the payment and checkout process. What we love about Ticketmaster is the fact that it accepts various payment methods, including debit cards, credit cards, PayPal, and Klarna, for some events. Normally, we use credit cards as it’s the most convenient way for us.
Ticketmaster UK offers various ticket delivery options depending on the event and your preferences. You can choose to receive your tickets electronically via post, print-at-home, or mobile tickets. We usually use the print-at-home feature, as it’s effortless to do. All we have to do is sign into our account on the website, go to the My Tickets section, and look for our order. When it’s ready to print, there’ll be a “Print Tickets” button.
Many people also love using the Mobile Entry tickets. If you select this delivery method at checkout, your ticket is basically your phone. Just open the Ticketmaster app, sign into your account, and view the ticket! For emergencies, you can add your tickets to your digital wallet so you can have your ticket ready even when there’s no internet connection. You can also use a Wi-Fi gadget to help you stay connected.
Canceled and postponed events
Now, you may wonder what happens if the event you purchase tickets for on TicketmasterUK is canceled or postponed. You don’t have to worry! Normally, you don’t have to do anything, as the refund will be processed automatically by the system and sent to you using the original payment method when you buy the ticket. Note that it may take several business days for the refund process to be completed.
We’ve also dealt with postponed events before, and based on our experience, we have to give props to Ticketmaster. Our original tickets were still vailed for the rescheduled date, and we didn’t have to take any action. All we had to do was wait for the organizer to email us the new date of the event. Plus, we had the choice to attend the rescheduled event or request a refund. Also, you can check the newest updates on your event by visiting the Event Status Updates page.
Excellent customer service
If you happen to have problems after purchasing your ticket, you can always rely on Ticketmaster UK‘s great customer service team. We once contacted them because we had trouble logging in to our account, but the response was amazing. We communicated with customer service via online chat, and it was effective. Our problem was resolved quickly and efficiently. However, you should note that our experience with customer service may differ from others.
Aside from online chat, Ticketmaster UK also offers other ways to contact customer service, which include phone calls, email, and Twitter. If you have more questions, maybe the reviews on Trustpilot on Ticketmaster’s Help Center can help!
Does Ticketmaster exist in the UK?
Yes, it does. With Ticketmaster UK, you can get tickets for events held in England, Scotland, and Wales.
Is Ticketmaster UK different from Ticketmaster?
Though affiliated with each other, they’re different. The former operates on the domain ticketmaster.co.uk and only handles events in England, Scotland, and Wales. Meanwhile, the latter operates on ticketmaster.com and handles events happening in the US and other international locations.
Is Ticketmaster a legitimate site?
Yes, it is. Ticketmaster has been around for more than 40 years and is the official ticketing partner for countless major venues and events.
Some images on this article are copyrighted by Ticketmaster UK.