Welcome to our StubHub review on best ways to score tickets while traveling! Traveling offers incredible opportunities to experience new places, cultures, and — if you’re lucky — catch a live event. Whether it’s a major sporting event, a must-see concert, or a captivating theater performance, scoring tickets while on the go can add an unforgettable highlight to your trip.
One of the most popular platforms for securing tickets in the secondary market is StubHub. It boasts a vast inventory of tickets for events worldwide. That makes it an attractive option for travelers looking to immerse themselves in local entertainment. However, like any online marketplace, using StubHub while traveling comes with its own set of unique considerations and potential pitfalls. This article weighs the pros and cons, adding some tips for you before you hit the add to cart button!
Pros
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Wide Selection: StubHub offers a large inventory of tickets for various events (concerts, sports, theater) in numerous countries, making it a viable option for travelers.
FanProtect Guarantee: StubHub has a “FanProtect Guarantee” that promises valid tickets or a refund/replacement. This can provide some peace of mind, especially when purchasing tickets from unknown sellers.
User-Friendly Platform: Many users find the app and website intuitive and easy to navigate.
Potential for Good Deals: Sometimes, you can find tickets at or below face value, especially for less in-demand events or closer to the event date.
Travel Itinerary Integration: StubHub allows you to add your travel plans to your order, which can help them coordinate ticket delivery to your travel destination (e.g., hotel).
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Cons
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Additional Fees: A frequent complaint is that StubHub adds service fees and taxes at checkout, often making the final price much higher than initially displayed. These “hidden fees” can be frustrating for buyers.
Customer Service Challenges: Some reviews highlight difficulties with StubHub’s customer service, including long hold times and challenges in getting issues resolved or refunds processed.
Last-Minute Delivery: Even with the FanProtect Guarantee, tickets may not be released until very close to the event, causing anxiety for travelers who need to ensure they have their tickets before heading to the venue.
No Control Over Seller Reliability: StubHub doesn’t vet sellers directly, meaning you’re relying on individual resellers. While they have policies against bad sellers, it doesn’t always prevent problems from occurring.
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Tips for Travelers Using StubHub
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Be Aware of Fees: Always proceed to the checkout screen to see the final price, including all fees, before committing to a purchase.
Add Travel Plans: Utilize StubHub’s feature to add your travel itinerary and a contact number so they can attempt to coordinate delivery to your temporary address if physical tickets are involved.
Screenshot Everything: Take screenshots of the listing, your purchase confirmation, and any communication with StubHub support. This can be crucial evidence if something goes wrong.
Check Delivery Method: Pay close attention to how tickets will be delivered (mobile transfer, e-ticket, physical delivery). Mobile tickets are generally preferred for travelers as they avoid the need for printing or shipping.
Understand Delivery Timelines: Be aware that tickets may not be available until very close to the event date.
Contact Your Hotel: If you’re having tickets shipped to a hotel, contact the hotel directly beforehand to confirm their policy on accepting packages for guests and ensure the name on the package matches your reservation.
Read Recent Reviews: Look for very recent reviews, as StubHub’s policies and customer experiences can change over time.
Read also: Top Sporting Events to Travel for with Stubhub
Some images in this article are copyrighted by Stubhub
